Customers can enjoy FREE Standard Shipping on all orders.
* Please note:
- Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 3-7 business days and is NOT included in the overall “shipping time”.
- All packages have specific tracking information.
- You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into “My Account”. Click on ” My Order ” to review your order status and/or obtain a tracking number.
Shipping Times vary by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Mexico, Central America, South America 15-30 Business days
*This doesn’t include our 3-7 day processing time.
WHAT IS ITEM PROCESSING TIME
The Item Processing Time is the time from receiving your order to physically dispatching your order. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product’s quality prior to shipment to meet your satisfaction. This can involve detailed in-house checks: material quality, zippers, seams, etc. The total processing time varies depending on the complexity, design and size of the specific product or article. Larger orders will naturally take longer. The average processing time is approximately 3 business days; however, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc.